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As the shared services landscape becomes more competitive, back-office process owners are under increasing pressure to improve. Business leaders are faced with the challenge of cutting costs, increasing efficiency, and providing high-quality work. Traditional approaches to improvement are not always successful in the current landscape, and it is essential to pursue new options in order to remain competitive.

In the following article, ScottMadden introduces a transformative approach called Robotics Process Automation (RPA). RPA is an efficient technology solution developed to save businesses time, money, and resources during day-to-day business operations. Read more to understand what RPA is, how it differs from Artificial Intelligence (AI), and where it can make a difference in the workplace.

View the full article here.

For additional information, check out Robotic Process Automation: Keys to a Successful Implementation

Additional Contributing Author: Jonathan Harb

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