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Our Culture

ScottMadden is known for the quality of our services and the integrity of our relationships. Our people are the foundation for this quality and integrity. The firm and our culture are based on mutual respect and trust for one another which drives client success. If our clients are successful, we will enjoy lasting and productive relationships with them.

We recognize and value the uniqueness of each of our employees. The differences in our backgrounds, experiences, styles, and perspectives are part of what makes our firm exceptional, and we are committed to building and sustaining an environment that is diverse, collaborative, supportive, and fosters mutual respect and trust (for one another and our clients).

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Diversity & Inclusion

Our Diversity & Inclusion (D&I) team leverages a three-pillar framework to focus the firm’s efforts:

Our Communication, Education, and Awareness efforts focus on creating a culture of inclusion through creative events, training, and ongoing activities that increase awareness of the diversity within our firm as well as build an environment of inclusiveness.

Our Talent Attraction and Retention team engages in recruiting activities that support building a more diverse firm. We established the ScottMadden Inspire Scholarship to assist current undergraduate sophomores or above who identify as Black or African American and have a demonstrated track record of success in academics and within their communities. The scholarship offers annual awards to two students and is renewable.

Our Networking and Outreach efforts allow us to build our internal network as well as extend our diversity and inclusion exposure beyond our firm.

 

Corporate Responsibility

ScottMadden is committed to corporate responsibility – from our people and communities, our planet, and our governance as a firm. We are proud of what we have accomplished to date and recognize that there is still a considerable amount of work ahead.

Through years of data collection, analysis, and a drive to improve, the firm has implemented numerous initiatives, ranging from carbon footprint analysis to composting and office redesigns. However, sustainability means much more than just environmental impact. It is also about our people and the quality of our relationships – grounded in our core values of respect, trust, service, and accountability.

We partner with charities and non-profit organizations dedicated to achieving positive outcomes in our local communities. When selecting partner organizations, we focus our charitable giving around education access, poverty alleviation, veterans and their families, and local and national conservation and decarbonization efforts.

Read our 2022 Corporate Responsibility Report here.

Our Work

We consult in two main areas—Energy and Corporate & Shared Services—to deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions.

As part of our Energy practice, we have served as energy consultants for hundreds of utilities, large and small, including all of the top 20. We focus on Transmission & Distribution, Grid Edge, Generation, Natural Gas, Rates & Regulatory, and Corporate Services. We have helped our clients develop and implement strategies, improve critical operations, reorganize departments and entire companies, and implement a myriad of initiatives.

 

Our Corporate & Shared Services practice has completed thousands of projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from energy to healthcare to higher education to retail. Examples of our projects include service delivery strategy and business case development, corporate service assessment and improvement, shared services design, shared services implementation, and shared services improvement.

Smart. Focused. Done Right.®

Regardless of the nature of the project, we take pride in consistently delivering an exceptional consulting experience that addresses the unique challenges of each client. We achieve this by working alongside our clients through small, hands-on consulting teams, insisting on active collaboration, all to facilitate an open exchange of ideas. We hold ourselves to high standards through a belief that client success is the best measure of our own success.

ScottMadden is unique when it comes to how we focus our work. We are the perfect size firm to allow our consultants the opportunity to cross over practice areas, providing our employees with more options for valuable experience and advancement.

Our Roles

Directors

Lead our projects, create client-facing deliverables, play an active role in the firm’s business development efforts, and serve as thought leaders for our practice areas.

Managers

Responsible for day-to-day project leadership, ensuring projects are successfully delivered according to the scope established by the partner or director.

Senior Associates

Own significant project work streams, create high quality deliverables, provide analysis and recommendations as project objectives demand.

Associates

Responsible for research, data analysis, client interviews, preparation of deliverable preparation, and other project responsibilities.

Analysts

Help improve business performance by providing insight and solutions for organizational problems through analyzing datasets, conducting studies and surveys, and more.

Common Questions

What does someone new to consulting need to know?

One of our firm’s Directors, Jonathan Luk, explains what we look for when recruiting and what it’s like starting out as a new consultant at ScottMadden.

What does it take for a consultant to thrive at ScottMadden?

Partner, Adithya Mathai, talks about the skills needed to thrive at ScottMadden.

Going Beyond Project Work

There are many ways you can get involved at ScottMadden beyond day-to-day client work. These range from opportunities to build and share your expertise related to our areas of focus to connecting on other areas of interest to social events and community involvement.

Our Communities of Practice (CoPs) and Communities of Interest (CoIs) are groups within the firm that help advance the strategy for specific areas within our practice areas. CoPs were created to develop our people and support their career growth, strengthen, and organize our functional capabilities and tools we use for our projects, and clarify what ScottMadden can do for our clients and prospective clients.

Our Diversity & Inclusion Committee ensures there are intentional events and activities throughout the year to drive positive change for our communities, our clients, and each other. There are opportunities to get involved with the teams supporting the three pillars described previously.

In addition, the  Annual All-Hands Meeting is a great opportunity for employees to gather in one central location for two days. Led by our Planning Committee, this meeting is designed with a set of topics and activities to foster networking and celebrate our firm and its culture. At each annual meeting, we also give back to the community in partnership with a charitable organization.

ScottMadden Employee Resource Groups

The goal of Women@ScottMadden is to foster personal and professional development and amplify the voices of all women at ScottMadden.

The Veterans’ Employee Resource Group (VERG) maximizes the professional relationship potential between the firm, veterans, and non-veterans.

The Village (Working Parents and Care Givers) provides a safe collaboration space for support and advocacy on topics related to working parents and caregivers.

Training & Development

Our approach to development is based on the belief that we learn best by doing. Working in small teams, led by seasoned consultants on high-impact client projects, creates the best conditions for putting developmental concepts into action. Receiving support and immediate feedback from team members both accelerates development and prepares us for our next steps.

We also provide formal online and in-person courses; structured mentoring through our sponsor program; dedicated time for development outside of client work, such as for professional certifications and licenses; and opportunities to advance one’s skills and professional interests through involvement in our communities of practice.

ScottMadden Learning was launched two years ago to provide an expanded, flexible training curriculum.

Recommended courses are provided through curated, on-demand online sessions with recommendations based on job level and competency. People are also free to keyword search and view the thousands of video courses available on LinkedIn Learning.

Our Benefits

  • Competitive medical, dental, vision, and pre-tax savings benefits in addition to life, accidental death, and long-term disability plans
  • Healthy Lifestyle Reimbursement Program
  • Premium access to Headspace
  • A Mindfulness-based Stress Reduction course is offered both online and in person by Duke University
  • Profit sharing
  • Infertility benefit of $15,000
  • 16 weeks of parental leave
  • Physical and occupational therapy benefits – up to 60 visits per year
  • Eight hours of paid time off annually to engage in volunteer activities
  • Up to 24 hours of credit annually towards utilization bonus

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with ScottMadden, contact Jennifer Wornat at 404-814-0020 or by e-mail at jenwornat@www.scottmadden.com.

Our Office Locations

We consult across North America and serve global locations for some of our clients. We have three offices – one in Atlanta, one in Raleigh, and a third in the greater Boston area. ScottMadden offers the flexibility to routinely work from home and will assist you in establishing an at-home office.

Work-Life Balance

We know you will have a life outside of work. We support your desire to live a well-balanced life – which means time for family, friends, exercise, hobbies, or whatever you want to do with your free time. Your job will be a demanding one, and we expect you to work hard at it. But we also encourage you to enjoy your free time.

Weekend work is not generally required, and you will have the flexibility to work from home during the week when a project does not require you to be on-site or in-office. You’ll find the ScottMadden culture values hard work, but also places a premium on leisure time which helps set us apart from the rest.

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