Insights

Across the industry, we’re seeing more than a trillion dollars of planned investment, driven by load growth, resilience needs, aging infrastructure, and the energy transition. But regulators,…

By harnessing AI’s analytical and generative power, shared services are redefining their value proposition from process execution to enterprise enablement.

Global Business Service (GBS) leaders and Global Process Owners (GPO) are under increasing pressure to deliver enterprise transformation even when they don’t fully control decisions, processes, or…

Many utilities already deployed the first phase of advanced meters, but technology has evolved quickly. Here, we discuss what’s driving a new phase of smart metering and…

Increasing utility capacity to meet rising demand creates major opportunities, but it also introduces significant challenges. So the question is: how do utilities prepare for this next…

Follow the music to the latest Employee Spotlight and read more about Stephanie Kingsley's international childhood, wakeboarding prowess, and love of "The Farm."

For shared services organizations, governance is no longer a back-office control function; it is the operating model capability that determines whether AI can move safely from pilots to production.  

Many HR organizations are experiencing a rising tide of costs, but that doesn't necessarily mean they're becoming less efficient. Explore how leading organizations are changing how their…

ScottMadden offers end-to-end support for federal funding of utility capital projects, from program and project design, opportunity identification, and application to compliance, reimbursement, and project and program…