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Episode 1 – A Whole Lotta Load: The…
PodcastIncreasing utility capacity to meet rising demand creates major opportunities, but it also introduces significant challenges. So the question is: how do utilities prepare for this next…
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AI Governance in Shared Services: How to Scale…
ArticleFor shared services organizations, governance is no longer a back-office control function; it is the operating model capability that determines whether AI can move safely from pilots to production.
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Federal Funding
PillarScottMadden offers end-to-end support for federal funding of utility capital projects, from program and project design, opportunity identification, and application to compliance, reimbursement, and project and program…
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Training for High-Risk Tool Usage with NXT GEN®
Case StudyImproving field safety for utility workers starts with quality training. Our NXT GEN® tool can be used to develop engaging resources for workers.
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OT Cybersecurity Risk-Based Prioritization and Governance
Case StudyOur experts recently supported a large generation fleet in building their OT cybersecurity policy, applying risk-based prioritization and governance principles, based on the NIST framework. Read more…
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Accelerating AI Adoption in Supply Chain Through Rapid…
ArticleWhen the demand for quick returns meets the need for clean data, clear governance, and strong technical foundation, supply chain leaders can rely on rapid prototyping of…
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Designing an AI-Enabled Shared Services Model
ArticleOrganizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
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How Utilities Can Build a Continuous Improvement Program…
ArticleEarly successes help demonstrate the value of Continuous Improvement and build momentum across the organization.
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AI-Powered FEMA Cost Classification and Reimbursement Optimization
Case StudyScottMadden supports utilities in managing federally-funded projects, enabling project management, real-time analytics visibility, and automation-driven efficiency.
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Operational and Market Design Lessons From a High-IBR…
ReportGain insight into managing growing IBR penetration, RTO/ISO market reform, and modernizing your operational tools and workforce training.
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The Value of a Digital Transformation Metrics Framework
Case StudyWork on a recent project led to the establishment of industry-first digital benchmarks that link to value drivers in energy utilities.
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AI-Enabled Shared Services
PillarAI is changing how work gets done across HR, finance, IT, supply chain, and other enterprise functions. Routine requests no longer need to flow through queues and…
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