
Across the industry, we’re seeing more than a trillion dollars of planned investment, driven by load growth, resilience needs, aging infrastructure, and the energy transition. But regulators,…
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By harnessing AI’s analytical and generative power, shared services are redefining their value proposition from process execution to enterprise enablement.
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Global Business Service (GBS) leaders and Global Process Owners (GPO) are under increasing pressure to deliver enterprise transformation even when they don’t fully control decisions, processes, or…
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ScottMadden supports utilities in managing federally-funded projects, enabling project management, real-time analytics visibility, and automation-driven efficiency.
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Gain insight into managing growing IBR penetration, RTO/ISO market reform, and modernizing your operational tools and workforce training.
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Work on a recent project led to the establishment of industry-first digital benchmarks that link to value drivers in energy utilities.
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AI is changing how work gets done across HR, finance, IT, supply chain, and other enterprise functions. Routine requests no longer need to flow through queues and…
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From her Mennonite roots in Pennsylvania to global adventures, Sara Derstine’s journey is one of change, perspective, and learning to see the world through different lenses.
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ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
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AI is reshaping service delivery and establishing a new balance of human and machine work, explore how organizations can progress through three phases of adoption: crawl, walk,…
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As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
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AI transforms the core model of shared services from case management to seamless, intelligent service delivery.
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