Unlocking Operational Technology Excellence

Digital transformation and the escalating need for additional operational data and external connectivity mean Operational Technology (OT) systems represent a significant opportunity for your business. However, this added complexity brings with it a commensurate increase in security risks to navigate.

At ScottMadden, we have more than 40 years of experience transforming operations to drive efficiency and service delivery, retooling teams to address digital needs, and transitioning from compliance-focused to resilience- and risk-driven strategies.

ScottMadden’s Comprehensive OT Solutions

•  I&C and OT Modernization – Assess legacy control systems and field infrastructure, build the business case, and sequence multiyear modernization investments. Align technology selection and implementation with operational needs, outage schedules, cybersecurity, and regulatory requirements. 
• OT Governance and Operating Models – Establish clear accountability across operations, engineering, IT, cybersecurity, and compliance. Design practical governance, service-delivery models, and standardized processes that improve execution across plants, control centers, and field operations. 
• OT Cybersecurity and NERC Compliance – Design, implement, and sustain cybersecurity and compliance programs grounded in real operating conditions. Support risk and readiness assessments, security control design, program recovery, evidence development, audit preparation, and compliance with NERC CIP and Operations and Planning (O&P) standards. 
• AI and Analytics Integration – Identify high-value operational use cases and integrate AI and analytics into existing engineering, maintenance, outage, and decision-making processes. Address data readiness, governance, validation, process integration, training, and adoption to move solutions from pilots into trusted day-to-day use. 
• OT Workforce and Operational Readiness – Prepare operators, technicians, engineers, and support teams for new technologies and evolving responsibilities. Define future roles and competencies, assess workforce and skill gaps, develop training, and support adoption as operating models and systems change. 
• Control Center and Distributed Operations – Design and strengthen the control centers, operating models, technology standards, and coordination processes needed to manage growing renewable, storage, and distributed energy portfolios. Support centralization, fleet expansion, field integration, compliance readiness, and reliable 24/7 operations.

Tailored Services for Your Needs

Our specific services encompass a wide array of OT needs, including strategy development, assessments, security and risk management, governance and compliance, change management, and training.

Contact ScottMadden, and we can empower your business to navigate the complexities of operational technology, driving success in an ever-changing digital landscape.