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Operational Technology Asset Management

At a Glance

User-Acceptance Testing

Facilitated user-acceptance testing cycle and managed defect remediation ​

Asset Management System

Selected, implemented, and launched an asset management system ​

System Transparency

Increased system transparency and improved solution usability ​

Challenge

A midsize southwestern utility’s operational technology (OT) division had a highly customized and outdated asset management system that was difficult to use and maintain. OT leadership sought a new asset management tool to achieve necessary functionality while reducing pain points and strengthening operational technology asset management across the division. ScottMadden evaluated the current system’s functionality, assisted with the selection of a new vendor, and communicated process changes to stakeholders.

Process

  • Conducted design and configuration sessions to identify system priorities and simplify the decision-making process
  • Integrated an OT asset management system with a work management system to provide visibility into the asset repository
  • Facilitated user-acceptance testing cycle and managed defect remediation

Result

  • Selected, implemented, and launched an asset management system
  • Established a system of record for storing, viewing, and reporting asset details and groupings
  • Increased system transparency and improved solution usability

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