Designing a Structured Workday Governance Model for a Global Law Firm
ScottMadden frequently assists organizations with enterprise system governance and organizational alignment. Contact us to learn how we can help support your various HR and IT transformation goals.
At a Glance
Governance Framework Development
Established a structured Workday governance framework with defined forums and decision-making processes to align HR and IT priorities
Established Functional Ownership
Defined clear ownership across Workday modules by introducing HR functional owner roles and accountability for business requirements
Formal Issue Resolution
Enabled a shift from ad hoc issue resolution to a formal, prioritized approach for managing Workday enhancements and system changes
Challenge
A global, corporate law firm engaged ScottMadden to evaluate its learning technology ecosystem and identify a future state solution that would simplify the user experience, reduce technology costs, and create a more centralized entry point for learning. The client also needed a solution that could support both corporate and legal populations, including continuing legal education tracking and jurisdiction-specific requirements.
Process
- Assessed the current state of the learning technology ecosystem, including systems, integrations, costs, and overlapping capabilities
- Evaluated learning technology options across five categories: learning management system/learning experience platform, continuing legal education management, compliance content, professional development content, and legal content
- Developed and compared four future state learning technology configurations based on cost efficiency, ease of implementation, and user experience
- Built a multiyear business case for the preferred option, including projected technology savings and operating model considerations
Result
- Identified a preferred future-state learning technology suite projected to reduce annual technology spend by approximately 26%
- Developed a business case showing potential seven-figure technology savings over a multi-year period
- Defined a streamlined future-state ecosystem that reduced platform redundancy and established a more centralized learning experience
- Provided a clear implementation path, including timing considerations, partner roles, and mitigation strategies for migration and change management
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Let’s Work Together
We don’t solve problems with canned methodologies; we help you solve the right problem in the right way. Our experience ensures that the solution works for you.