Insights
Featured Insights
Evolution of Service Delivery with AI
ArticleShared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
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The Salary of a Chief Security Officer
ArticleThe 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
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Navigating Uncertainty: Impacts of the One Big Beautiful…
ArticleThe Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
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Laura Mentler – Senior Knowledge Management Specialist
Employee SpotlightExplore the chapters of Laura Mentler’s journey, where a love of learning and a librarian’s heart meet in the world of digital knowledge.
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Strategic Alignment Effort for a Distribution Cooperative
Case StudyScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business—all while preserving legacy operations…
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Aligning Strategy with Reality: Why Companies Must Prioritize…
ArticleMisalignment at the helm of an organization can lead to downstream consequences, with a range of impact that can be ruinous. Avoid undermining the core of your…
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Strategic Plan Development for a Municipal Utility
Case StudyScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business—all while preserving legacy operations…
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Built for Panic, Rebuilt for Purpose: Rethinking Inventory…
ArticleEvolve your inventory and storage strategy by right-sizing your planning and redesigning your footprint to create long-term efficiencies.
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Are You Leveraging AI in Your Administrative Functions?…
ArticleAI is poised to transform healthcare operations for organizations that are prepared to implement with a strategic and systematic approach. Here's what to consider as you move…
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How about the “Now”? An Update on Future…
ArticleRegulatory commissions in 13 states are advancing proceedings that aim to rethink how natural gas is planned, priced, and delivered. Let's explore how these actions could impact…
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The People Side of Grid Build-Out: A Workforce…
ArticleEnormous shifts in the energy industry are forcing a reassessment of utility operations, including workforce planning and development.
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Beyond Boxes and Names: A Strategic Approach to…
ArticleAligning organizational structure with strategic direction enables enterprise success. Learn how to move beyond labels and build an organizational structure that's ready for the future.
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