Insights
Featured Insights
Designing an AI-Enabled Shared Services Model
ArticleOrganizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
READ MORE
2025 Corporate Responsibility Report
ReportScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
READ MORE
The Energy Industry Update: Power Brief – Spring…
Energy Industry UpdateAs the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
READ MORE
Managing Your Shared Services Operations during Disruption
ArticleThe shared services delivery model is a common platform for expansion, which is a current trend but is also extremely beneficial given the quickly changing demands of…
READ MORE
Lessons Learned from Hawaii: Bold Visions Require New…
ArticleHow does Hawaii plan to achieve its ambitious goal of 100% renewable energy by 2045? This ScottMadden and SEPA article, featured in the April 2020 Public Utilities…
READ MORE
Leveraging RPA to Enhance the Employee Experience
ArticleRobotic Process Automation is being used by many organizations as an innovative way to improve business performance and gain process efficiency. View this article to explore how…
READ MORE
Major Trends in the Large Power Generation Equipment…
ReportAt EUCI's Negotiation and Purchasing Strategies for Gas-Fired Power Generation Equipment Conference, Todd Williams, partner at ScottMadden, discussed major trends in the large power generation equipment market.
READ MORE
Managing Information Security Risks in a Shared Services…
Case StudyScottMadden partnered with a multifunction shared service organization (SSO) in the entertainment industry to assess its security practices. This case study reviews managing information security risks in…
READ MORE
Managing Through Uncertain Times
ReportManaging Through Uncertain Times Energy Industry Update
READ MORE
International Accounting Global Business Services Evaluation and Design
Case StudyScottMadden was engaged by the international accounting and finance functions of a Fortune 20 telecommunications company to evaluate and design a global business services model. This case…
READ MORE
Management Model/Playbook Implementation and Development
Case StudyScottMadden worked with a top-10 nuclear fleet operator to develop a management model/playbook to operate its nuclear plants as a fleet.
READ MORE