
Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
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ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
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As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
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George Penton joined ScottMadden as a director in 2014. With nearly 20 years of prior experience in finance, accounting, and accounting technology, he brings incredible knowledge and…
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ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the seventh cycle of the HR Shared Services…
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This webcast replay uncovers the future of the gas utility, 100% clean energy goals and how they may be impacted by COVID-19, and regulatory strategy during a…
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ScottMadden’s energy experts share their views and field questions related to how the energy and utility industries continue to look for resources to address storage and SMRs,…
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We have worked alongside our clients to transform the training content to embed procedural guidance, operating experience alongside first person view videos. Our NXT GEN training services…
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This Energy Industry Update (EIU) examines how the industry has made substantial progress in developing and deploying low greenhouse gas-emitting energy and technologies, but there is still…
READ MOREEnsuring a good user experience (UX) is paramount to a company’s or organization’s success. It creates efficiencies, improves customer satisfaction and loyalty, supports scalability, reduces costs, and…
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Designing a Procurement Service Delivery Model Procurement organizations have evolved over the last 15 years. Many have looked for improvements through new areas of focus like…
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While this roadmap is specific to Massachusetts, as an early mover in developing various pathways and sector analysis, the Commonwealth’s approach may provide a framework for other…
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