Insights
Featured Insights
Designing an AI-Enabled Shared Services Model
ArticleOrganizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
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2025 Corporate Responsibility Report
ReportScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
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The Energy Industry Update: Power Brief – Spring…
Energy Industry UpdateAs the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
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Betsy Curry
Employee SpotlightBetsy Curry is a director with ScottMadden’s corporate & shared services practice. She joined the firm in 2014 and has been an active leader and participant in…
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Six Symptoms Indicating You Need to Revamp Your…
ArticleIt is critical to continuously assess your organization to identify and address gaps that impede the organization’s ability to execute projects successfully and stay in alignment with…
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Documenting Corporate Sustainability and ESG Governance for a…
Case StudyThe board of directors of a Fortune 100 company wanted to better understand the governance and controls around its Environmental, Social, and Governance (ESG) commitments. ScottMadden was engaged…
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Adithya Mathai
Employee SpotlightAdithya Mathai is a director within ScottMadden’s corporate & shared services practice. He joined the firm in 2009 and has been an active participant and leader in…
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Framework for Tool Selection: What You Need to…
ArticleOrganizations have several options for leveraging technology to improve performance on integrated business processes, like Procure-to-Pay (P2P) or Order-to-Cash (O2C), including: ERPs Best of Breed (BoB)…
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Empowering Supply Chain Business Intelligence
ArticleBusiness intelligence tools help prepare stock and address risks, such as the failure of critical components, storms, and other events that could negatively impact the reliable and…
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Operational Technology Asset Management
Case StudyA midsize southwestern utility’s operational technology (OT) division had a highly customized and outdated asset management system that was difficult to use and maintain.
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Operational Technology Change Management Process Redesign
Case StudyScottMadden developed a future state process design to enhance existing change management processes.
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Winter Storm Elliott: Grid on the Edge
InfographicA powerful cold front (or polar vortex) developed in the United States and Canada beginning December 21. After strengthening over the Northern Plains, it descended and covered…
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