Insights
Featured Insights
Evolution of Service Delivery with AI
ArticleShared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
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The Salary of a Chief Security Officer
ArticleThe 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
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Navigating Uncertainty: Impacts of the One Big Beautiful…
ArticleThe Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
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Gas Delivery Assessment
Case StudyThe gas delivery organization of a large utility had recently undergone a leadership change and wanted to develop a clear roadmap for the future. ScottMadden performed a…
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Facing Disruption Like We Have Never Experienced It…
ArticleWe’ve talked for decades about disruption in the electric and gas industries. We’ve faced “unprecedented challenges,” existential threats, fundamental policy changes, exponential technology growth, extreme weather events,…
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Finance Shared Services Benchmark Highlights
ReportThis study is focused on the shared services delivery model and covers topics including delivery model, staffing and performance, technology, and scope of services.
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Ethically Deploying People Analytics
ArticlePeople analytics is the practice of turning disparate employee data into insights that drive business decisions. Discover the three basic principles needed to ethically deliver people analytics…
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FERC Announced Notice of Proposed Rulemaking
ArticleWhen implemented, the Public Utility Regulatory Policies Act of 1978 (PURPA) set off a multi-decade period of competitive transition for electricity markets. This article highlights how FERC…
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Establishing a Center of Expertise for an Enterprise-wide…
White PaperIn this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program,…
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FERC Ends Department of Energy’s Proposed Resilience Rule…
White PaperOn January 8, 2018, FERC terminated the proceeding initiated in September 2017 (Docket No. RM18-1-000) to address the proposed rule on grid reliability and resilience pricing (DOE…
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FERC Order No. 1000: Five Years On
White PaperThis complimentary white paper addresses the objectives of Order No. 1000, what has been accomplished, and key challenges with its implementation.
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Establishing Solar Tariffs in the New Reality of…
Case StudyThis case study highlights how ScottMadden was able to successfully assist one of the nation’s largest municipally owned electric utility in updating its solar program.
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