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Episode 6 – Natural Gas: The Backbone of…
PodcastThe role of natural gas in the energy generation mix is being actively debated. So the question becomes: how do utilities continue to operate and invest in…
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The Energy Industry Update: Takin’ Care of Business…
Energy Industry UpdateRecord load growth is driving unprecedented investment in generation and grid infrastructure, while utilities work to balance affordability, reliability, and resilience amid constrained supply chains, skilled labor…
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AI-Enabled Shared Services: New Service Offerings and Emerging…
ArticleBy harnessing AI’s analytical and generative power, shared services are redefining their value proposition from process execution to enterprise enablement.
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Intelligent Automation in HR Shared Services: Building on…
ArticleIntelligent automation is delivering measurable efficiency gains in HR shared services, but deeper integration of AI into the service delivery model can expand its operational and business…
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A Hidden Driver of AI Complexity: Job Architecture
ArticleOrganizations that treat job architecture as a governed enterprise capability establish a durable foundation for workforce planning, cost management, and organizational effectiveness.
READ MOREEpisode 6 – Natural Gas: The Backbone of…
PodcastThe role of natural gas in the energy generation mix is being actively debated. So the question becomes: how do utilities continue to operate and invest in…
READ MORE
How Utilities Can Turn Battery Storage Deployment into…
ArticleMany utilities are adding batteries faster than they are maturing their business models, planning and operating capabilities, and implementing the governance structures needed to capture their full…
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Building a Defendable Global Business Services Strategy
Case StudyScottMadden defined an enterprise-wide business services strategy to simplify and standardize operations across business units and regions.
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Episode 5 – AI in Utilities: Moving from…
PodcastUtilities can unlock real value from AI by focusing on practical use cases, business ownership, and scalable execution. Learn how in Episode 5 of the ScottMadden Energy…
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Designing a Structured Workday Governance Model for a…
Case StudyScottMadden evaluated a learning technology ecosystem for a global law firm and identified a future-state solution to simplify the user experience, reduce technology costs, and create a…
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FERC Accelerates Reliability Standards for Computational Loads: What…
ArticleFERC's order represents more than just another compliance initiative—it marks the beginning of a new regulatory framework for integrating one of the fastest-growing categories of electricity demand…
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AMI 2.0: The Next Evolution of the Grid…
ArticleAMI 2.0 represents the transition from simple, automated data collection to sophisticated grid-edge computing.
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