How Financial Shared Services Can Reduce FTE Numbers

Mary Driscoll, senior research fellow at American Productivity & Quality Center (APQC), recently conducted an interview with Brad DeMent and Trey Robinson, partners in ScottMadden’s Corporate & Shared Services practice. This article discusses the benefits, challenges, and future of financial shared services.

For additional information about APQC, please visit www.apqc.org or http://www.apqc.org/knowledge-base

Author: Mary Driscoll – APQC

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