2025 Higher Ed Shared Services and Outsourcing Week

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We are thrilled to sponsor and participate in Higher Education Shared Services and Outsourcing Week in St. Petersburg, FL. On this page, you’ll find resources related to our expertise in higher education shared services—spanning HR, Finance, Research, IT, and more. If you stopped by our HR-focused shared services booth at the conference and want to learn more about our cross-industry HR solutions, visit this page.

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Shared Services in Higher Education

Delivering an exceptional employee experience for faculty, staff, work-study participants, graduate students, and contractors is essential to maintaining a strong institutional reputation—and is a key driver of recruitment, enrollment, and retention. ScottMadden brings deep expertise in shared services, helping institutions design, implement, and optimize service delivery models that enhance the employee experience, improve operational efficiency, enable transformational change, and promote a culture of excellence. Explore selected articles and insights below.

Finance for Higher Education

Budgetary constraints, complex governance structures, and exacting expectations from students, faculty, staff and other stakeholders create a uniquely challenging puzzle for finance operations in higher education. ScottMadden recommends a disciplined assessment and implementation approach that earns stakeholder buy-in by demonstrating alignment with both your institution’s long-standing culture and mission and your vision for the future. Below are select insights and articles related to our finance experience in higher education.

Preparing Enterprise Finance to Support Strategic Plans in Higher Education

Case Study

Maximizing Cost Savings through Financial Shared Services

Case Study

Shared Services for Higher Education

Robust shared services and GBS strategies drive cost reduction, efficiencies, and controls by consolidating and standardizing management roles, technologies, and service delivery locations. From assessment through implementation, ScottMadden has been a trusted partner in thousands of projects over more than 40 years. Below, find a selection of our insights, case studies, and solutions in shared services for higher education organizations and systems.