
Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
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The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
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The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
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This article draws on insights from ScottMadden to provide an overview and leading practices for structuring procurement transformation.
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Grid modernization efforts will play a critical role in today’s changing energy landscape. Demonstrating the value of grid modernization investments is necessary to gain regulatory approval of…
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Having a tested HR operating model has proven to be critical to navigating emergencies. Regardless of your level of preparedness for the pandemic, it is important to…
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The changes and lessons outlined in this article will continue to have an impact as supply chains get back to work in the “next normal.”
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Courtney Jackson and Betsy Curry share insights, tips, and recommendations on how to lean into the shared services journey.
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Understanding the impact of COVID-19 on the employee life cycle allows leaders to ensure their employees are receiving the best experience possible.
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As the utility landscape evolves, the threat to cybersecurity grows. This article explores a strategic approach for handling the heightened risk of security threats.
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This article, the third in a series of three, will explore how intelligent automation technologies will shape global business services (GBS) and what GBS executives should be…
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This article, the first in a series of three, shares the typical global business services (GBS) operating structures and the common implementation pitfalls.
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