The path to business services transformation and delivery model optimization can be chaotic when considering organizational changes, staffing alignment, process improvements, system implementations or upgrades, stakeholder management, and more. Today, companies are facing the same degree of turbulence as they did while the threat of a recession was looming, making the path to improvement seem long and winding. With volatility in the market, organizations are tightening their belts and business strategies. So, how does your business set the stage for tomorrow, find windows of opportunity, and position itself to ride the wave?
Organizational Alignment
Whether you are considering a shared services model, have implemented a shared services model you want to enhance or want to adjust your delivery model and staffing levels, focusing on the right operating model for your business is key. What work is being performed, and by whom? Where do gaps exist? What are the goals for workflow and service improvement? A planned and well-executed improvement plan is critical to achieving optimization.
Talent Optimization
Technology Enablement
Operational Efficiency
How We Help Our Clients
ScottMadden has helped many organizations identify immediate value opportunities, improve their competitive position, and provide a solid foundation for growth. We can help you define an optimal approach to restructure or advance your existing shared service and corporate business services models by utilizing our expertise, leading practices, and past client experiences.