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Talent Management Assessment Delivers Results

May 15, 2017

Introduction

The nation’s largest for-profit hospital system and a leading provider of healthcare services recently sought ScottMadden’s help to refine their HR operating model. With nearly 200,000 employees spread across the United States, the client needed a dependable recruiting administration team in their HR service center to ensure consistent and efficient recruiting processes. When the newly established recruiting administration function was not operating as intended, the client engaged ScottMadden to identify the underlying issues, as well as develop and implement viable solutions.


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Standardizing Procure-to-Pay Processes Today Means Savings Tomorrow

May 1, 2017

Introduction

This best-selling food manufacturing brand began as a small family-owned butcher shop, but has since grown to a household name, with hundreds of employees and distribution in more than 40 countries. ScottMadden developed an end-to-end procure-to-pay (P2P) model that could accommodate the expected growth of this organization.


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An Innovative Model for Delivering Shared Services in Higher Education

April 28, 2017

The University of Saskatchewan, a large Canadian research university with more than 20,000 students, was experiencing low levels of satisfaction across its portfolio of administrative services. Research submissions were declining due to increased administrative burdens placed on faculty. At the same time, overall university administrative support costs continued to grow. The University’s leadership desired to transform its administrative functions to provide best-in-class service aligned with the University’s teaching, research, and community service mission, vision, and goals.


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Achieving Security Program Alignment with the NIST Cybersecurity Framework

September 27, 2016

Introduction

ScottMadden partnered with a large energy provider to align its security program with the NIST Cybersecurity Framework (CSF). The decision to align with the CSF was driven by a desire to develop a best-in-class security program and meet industry security expectations. The security program scope included the following:


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Managing Information Security Risks in a Shared Services Organization

May 12, 2016

Introduction

ScottMadden partnered with a multifunction shared service organization (SSO) in the entertainment industry to assess its security practices. The SSO had a typical design, where confidential data (e.g., salary, social security number, personal address) moved through many systems and was subjected to multiple touch points and delivery options. A security control framework, based on ISO 27001, had been implemented by the enterprise; however, policies and related security controls were incomplete. As with many SSOs, data security often came secondary to gains in operational efficiency and customer service, which were more visible to the business.


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Bruce Power: How to Streamline Your Environmental Monitoring Program

December 8, 2015

Introduction

Establishing Solar Tariffs in the New Reality of Distributed Generation

November 23, 2015

Introduction
Despite the many benefits of expanding distributed solar generation for our economy and environment, the challenge of addressing the role of these resources within the existing infrastructure is something utilities face every day. This is why one of the nation’s largest municipally owned electric utility engaged ScottMadden to assist with its response to an issue on the application of tariffs and rate riders for large-scale solar installations. Internal reviews uncovered a potential gap in its process for solar tariff cost of service allocation, which had resulted in a loss of revenue from a number of commercial entities. The utility determined that a new method was required to address this segment of customers.


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International Accounting Global Business Services Evaluation and Design

September 1, 2015

Introduction

Downsizing: Fairly, Legally, Ethically, and Respectfully

November 10, 2014

Introduction

HR Shared Services as a Means to Reduce Costs and Improve Integration Among Business Units

April 4, 2014

Introduction

Transforming Services in Higher Education

March 26, 2014

As a major public research university and one of the five largest universities in the country with nearly 50,000 students enrolled, the University of Florida has a long history of established programs in global education, research, and service. The university is similar to other higher education institutions because it has undergone recurring budget constraints while administrative requirements have continued to grow. As a result, the university has been exploring a centralized shared services solution. The university’s CFO chartered a team to stand up a small service center to provide transaction processing for HR and financial processes for the CFO’s office, including finance and accounting, purchasing, contracts and grants, and budget, which reside under the CFO’s umbrella, as well as the privacy office, and university relations administrative units.


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Finance Shared Services Implementation: The Roadmap to Reducing Costs and Improving Customer Service

March 6, 2014

Introduction

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