Strategic GBS Stand-up for a Global Healthcare Spin-off
ScottMadden frequently assists organizations with global business services strategy development and shared services transformation. Our expertise in corporate spin-off strategy enables newly formed entities to maximize value capture while establishing world-class service delivery models. Contact us to learn how we can support your enterprise service delivery and transformation goals.
At a Glance
Supported a global GBS leader in launching a comprehensive global business services strategy for a multifunction shared services organization
Identified and validated a $20-$30 million value capture opportunity through detailed modeling and comparative benchmarking
Enabled strategic stakeholder engagement by producing board-ready materials tailored to CEO and CFO discussions
Enhanced credibility of internal planning by rationalizing third-party vendor estimates and validating through independent analysis
Challenge
A newly formed spin-off from a global healthcare company needed to implement a comprehensive global business services strategy to support its worldwide operations. Tasked by the CEO with developing a multi-year shared services transformation plan, the newly appointed GBS leader needed to design and scale a global, multifunctional, multilocation service model that would require full separation from the parent company and the creation of a new operating structure. This corporate spin-off strategy required establishing key levers such as technology enablement, labor arbitrage, and service delivery design to build and evolve the GBS model. ScottMadden was engaged to help define this global business services strategy and validate the value opportunity.
Process
- Assessed legacy materials and transition documentation to identify foundational inputs and current state gaps in the existing service delivery model
- Advised the client in defining critical design levers for their global business services strategy, including technology, labor arbitrage, and cross-functional integration, to guide the development of the new service model
- Constructed a comprehensive business case quantifying potential value from the shared services transformation and comparing internal estimates with third-party projections to establish a credible, actionable range
- Built a detailed, prioritized roadmap to support the staged implementation of the corporate spin-off strategy and internal socialization across stakeholder groups
Result
- Identified a $20–$30 million value opportunity through targeted shared services transformation initiatives over a five-year horizon
- Delivered a tailored global business services strategy and financial model to support the GBS leader in socializing the vision with the CEO and senior leadership
- Equipped the client to engage executives with confidence by aligning their corporate spin-off strategy, value capture priorities, and execution roadmap
Related Insights
Finance GBS APAC Hub Design for a Medical Supply Company
Case Study
Read how ScottMadden helped a rapidly growing client bring their new, global locations into alignment with the business and provide finance services at scale.
Navigating Complexity in a University’s Multifunction Shared Services
Case Study
ScottMadden helped our university client improve their multifunction shared services by sharing our expertise and knowledge of leading practices for cost savings and efficiency.
Global Business Services Design for Leading Global Credit Card Company
Case Study
Read how ScottMadden helped a leading credit card company design a global shared services delivery model, build a business case, and make a plan for implementation.
Let’s Work Together
We don’t solve problems with canned methodologies; we help you solve the right problem in the right way. Our experience ensures that the solution works for you.