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Delivery Model Assessments

Introduction to Comprehensive Delivery Model Evaluation

Modern business requires understanding and optimizing your delivery model to navigate the evolving landscape. ScottMadden offers a multifaceted assessment methodology designed to thoroughly evaluate your organization’s operational effectiveness across various dimensions.


Our Multidimensional Assessment Approach

  • Customizable Assessment Components
    • Conducting site visits, interviews, and work activity assessments
    • Implementing performance metrics and voice-of-the-customer surveys
    • Analyzing adherence to leading practices
  • Insightful Assessment Outcomes
    • Providing comprehensive findings on strategy, staffing, processes, and technology
    • Offering actionable improvement recommendations
    • Developing a realistic and tailored implementation plan


From Assessment to Execution

Our approach does not just stop at assessment; we extend our support throughout the design and implementation of your new delivery model. We ensure that the recommended improvements are not only achievable but also perfectly tailored to align with your business priorities and operational needs. This comprehensive process offers you invaluable insights into various facets of your organization’s performance, including operations, personnel, stakeholder management, and technology, guiding you toward optimal operational efficiency and improved value to the business.

Let’s Work Together

We don’t solve problems with canned methodologies, we help you solve the right problem in the right way. Our experience ensures that the solution works for you.