Why the Service Delivery Model Must Change Now AI is changing how service demand flows across the enterprise, where humans are most useful in the process, and what capabilities the operating model must support. Organizations that continue to layer AI onto legacy...
Electric utilities have long excelled at delivering reliable power, but the operating environment is becoming more complex. Electrification, data center growth, and AI-driven demand are increasing the scale of utility operations, while workforce constraints and cost...
Portugal offers one of the clearest examples of large-scale renewable integration in the world—reaching 85% renewable electricity in 2024, with a national target of 93% by 2030. Its experience also illustrates what happens when inverter-based resources (IBRs) scale...
