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designing-an-ai-enabled-shared-services-model-post-image

Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

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2025 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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The Energy Industry Update: Power Brief – Spring…

Energy Industry Update

As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…

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Energy Imbalance Market

Report

In this presentation, we will look at the operational considerations for joining the Energy Imbalance Market (EIM) across the following categories: marketing and trading, transmission operations, generation,…

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Employee Engagement Series

Article

This eight-part series focuses on improving productivity. These articles review the eight ways you can increase employee engagement in your organization.

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Developing a Programmatic Approach to Cybersecurity

Video

Learn how to face the many challenges of implementing a successful enterprise cybersecurity program in this short video.

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Energy Industry Update – A Strategic Overview

Report

Energy Industry Update – A Strategic Overview

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Distributed Resources and Utility Business Models – The…

White Paper

Distributed Resources and Utility Business Models – The Chronicle of a Death Foretold?

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Downsizing: Fairly, Legally, Ethically, and Respectfully

Case Study

Facing increasing cost pressure, regulatory pressure, and long-standing operational performance challenges, a large multi-unit nuclear operator turned to ScottMadden for guidance and assistance to transform its nuclear…

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Designing a Leading Practices Service Delivery Model with…

White Paper

While it might appear difficult to be more business oriented, globally integrated, and service savvy while reducing operating costs, many organizations have found it can be done.…

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Design Thinking: A Focus on User Experience (UX)

Article

Bad first impressions and overly complicated or cumbersome processes can drive up costs and damage your brand. Most critical issues are addressed when applying user experience (UX)…

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Decoding Sustainability Reporting Frameworks

Article

For those new to sustainability reporting, it is important to first get organized and engage the appropriate stakeholders at the beginning of the process. Starting with the…

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