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Evolution of Service Delivery with AI

Article

Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.

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The Salary of a Chief Security Officer

Article

The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.

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Navigating Uncertainty: Impacts of the One Big Beautiful…

Article

The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…

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Improving Recruitment and Retention of Critical Plant Resources

Case Study

This case study reviews how ScottMadden assessed and made recommendations to improve the talent retention and recruitment of a client's Instrumentation and Controls professionals.

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Infrastructure and Technology – Volume 17 – Issue…

Report

In this section of the Energy Industry Update, we provide a comparison of grid transformation developments in California and New York and an update on North American…

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Infrastructure and Technology – Volume 16 – Issue…

In this section, we look at the growth in microgrids in the United States and energy reforms in Mexico aimed at boosting investment and improving energy infrastructure.

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Infrastructure and Technology – Volume 16 – Issue…

Report

This section of the Energy Industry Update reviews energy and utility companies and how they are accommodating larger penetration of renewable resources (including distributed PV) on their…

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Impacts of Distributed Energy Resources on T&D Organizations

Article

As a leader of your transmission and distribution (T&D) organization within vertically integrated or “wires-only” utilities, you face sweeping change. Pressing challenges, such as decreasing load, increasing…

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Improving Capital Project Planning and Execution

Case Study

A small privately held transmission and distribution utility located in the Northeast sought to improve its capital project planning and project management capabilities.

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Hot Town, Summer in the City: Potential Bulk…

Infographic

In May, the North American Electric Reliability Corporation (NERC) released its 2022 Summer Reliability Assessment, which is a preview of expected bulk power conditions and system reliability…

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Governing Procure-to-Pay As An End-to-End Process

Article

[et_pb_section fb_built="1" _builder_version="4.16" global_colors_info="{}"][et_pb_row _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text _builder_version="4.27.5" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"]End-to-end processes like procure-to-pay (P2P) transcend business silos and…

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How to Diagnose and Fix Problems with Your…

Article

This article draws on insights from ScottMadden to provide an overview of common P2P challenges and highlight a tiered service delivery model that enables organizations to get…

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