Insights

Record load growth is driving unprecedented investment in generation and grid infrastructure, while utilities work to balance affordability, reliability, and resilience amid constrained supply chains, skilled labor…

The rate case is where a utility’s strategy meets regulatory scrutiny. With growing energy demand, this engagement is only becoming more complex. Hear our insights in this…

Across the industry, we’re seeing more than a trillion dollars of planned investment, driven by load growth, resilience needs, aging infrastructure, and the energy transition. But regulators,…

By harnessing AI’s analytical and generative power, shared services are redefining their value proposition from process execution to enterprise enablement.

Global Business Service (GBS) leaders and Global Process Owners (GPO) are under increasing pressure to deliver enterprise transformation even when they don’t fully control decisions, processes, or…

Many utilities already deployed the first phase of advanced meters, but technology has evolved quickly. Here, we discuss what’s driving a new phase of smart metering and…

Increasing utility capacity to meet rising demand creates major opportunities, but it also introduces significant challenges. So the question is: how do utilities prepare for this next…

Follow the music to the latest Employee Spotlight and read more about Stephanie Kingsley's international childhood, wakeboarding prowess, and love of "The Farm."

For shared services organizations, governance is no longer a back-office control function; it is the operating model capability that determines whether AI can move safely from pilots to production.