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Evolution of Service Delivery with AI

Article

Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.

The Salary of a Chief Security Officer

Article

The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.

Navigating Uncertainty: Impacts of the One Big Beautiful…

Article

The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…

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Implementing a Utility-Scale Solar Strategy

Case Study

Our client, a major US electric utility, announced an enterprise goal to deploy and integrate 10GW of solar to their generation mix by 2035.

Identifying Best Practices and Efficiencies for LDCs

Case Study

A large energy company with natural gas local distribution companies (LDCs) across the United States wanted to accelerate the identification of best practices and increase the standardization…

Infrastructure Investment and Jobs Act

Article

On November 15, 2021, the Infrastructure Investment and Jobs Act or IIJA was passed. This act allows funds to be authorized to highways, highway safety programs, as…

Integrating ESG Issues into Corporate Strategy

Article

Sustainability professionals looking to integrate ESG issues into corporate strategy should consider the following initial steps.

Informing the Transmission Discussion

Article

This report, prepared by ScottMadden for WIRES, includes a comprehensive overview of the state of play of transmission. It examines, region by region, the challenges posed by…

Innovating to Improve and Mature Your Shared Services…

White Paper

Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade. This…

Illinois Remains at the Forefront of Grid Modernization…

White Paper

This update profiles continued progress in smart grid investments, reliability achievements under the Energy Infrastructure Modernization Act (EIMA), and the recently completed NextGrid Illinois of the Future…

HR Shared Services Outsourcing – What the Top…

Report

Outsourcing select processes in HR has continues to be a tool by many shared services organizations. The HR outsourcing market has maintained an upward growth trajectory, allowing…