
Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
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The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
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The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
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Our client, a major US electric utility, announced an enterprise goal to deploy and integrate 10GW of solar to their generation mix by 2035.
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A large energy company with natural gas local distribution companies (LDCs) across the United States wanted to accelerate the identification of best practices and increase the standardization…
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On November 15, 2021, the Infrastructure Investment and Jobs Act or IIJA was passed. This act allows funds to be authorized to highways, highway safety programs, as…
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Sustainability professionals looking to integrate ESG issues into corporate strategy should consider the following initial steps.
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This report, prepared by ScottMadden for WIRES, includes a comprehensive overview of the state of play of transmission. It examines, region by region, the challenges posed by…
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Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade. This…
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This update profiles continued progress in smart grid investments, reliability achievements under the Energy Infrastructure Modernization Act (EIMA), and the recently completed NextGrid Illinois of the Future…
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Outsourcing select processes in HR has continues to be a tool by many shared services organizations. The HR outsourcing market has maintained an upward growth trajectory, allowing…
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This article, the second in a series of three, explores the inevitable rise of intelligent automation and its impact on service delivery.
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