Shared Services: The Crossroads in IT Planning

This is the third article in a series of four jointly developed by APQC and ScottMadden on the topic of Financial Shared Services.  The articles are based on interviews APQC conducted with ScottMadden partner Brad DeMent, who leads the firm’s financial shared services practice. This article focuses on IT decisions related to shared services such as the sequencing of ERP implementations with shared services, balancing efficiency improvements with and without technology, and software as a service and cloud-based technology models.

Download the third article above or read more from the series below.

Shared Services: Putting the Right People in the Right Jobs

Shared Services Design and Structure: Gaining Consensus

Financial Shared Services Centers: Driving Excellence from the Start

Additional Contributing Author

Mary Driscoll – APQC

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Contributing Authors

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