This is the third article in a series of three focused on intelligent automation in today’s global business services. Article 1: Global Business Services: The Evolving Standard for Global Service Delivery Article 2: Intelligent Automation on the Horizon As described...
The Changing Utility Landscape Heightens Security Concerns The evolving grid incorporates distributed resources and multi-directional power flows through an abundance of connected assets, increasing the vulnerability of the grid. The utility landscape is adopting...
COVID-19 has been an unprecedented challenge in the modern business world that has upended the normal course of business globally. Actions taken to combat the virus on a global level, including social distancing, vaccination and mask mandates, and idling of major...
Strategies and Tactics for Long-Term Success: Q&A with Courtney Jackson and Betsy Curry In this follow-up to our workshop presented at the Shared Services and Outsourcing Network’s digital Shared Services in Higher Education conference, experts Courtney Jackson...
COVID-19 Drives Changes across Industries that Require Updates to Supply Chain Strategies Introduction Who could have guessed on January 1, 2020, what the remainder of the year would hold? Personal protective equipment (PPE) is now critical for most operations, and...
