As of this writing, we are well over three years beyond the initial shock of the COVID-19 pandemic. The utilities industry has been dealing with post-COVID whipsaw effects of higher prices, higher interest rates, and evolving objectives. During and before the...
Energy is front-page news in Australia. In November 2022, ScottMadden Consulting joined the Smart Electric Power Alliance and a group of power utility executives to understand the impact of the clean energy transition on Australia’s electricity markets. One...
Improving the Customer Experience, Boosting Productivity and Efficiency, and Reducing Costs In 2017, shared services conferences buzzed with anticipation as banners proclaimed, “The robots are coming!” with robotic process automation (RPA) and chatbot...
During the EUCI Leadership Conference for Women in Energy, Cristin Lyons talked about how the electric sector is transforming. As the industry strives to provide reliable, affordable, clean energy, it faces increasingly challenging trade-offs. Please see the link...
