
We are thrilled to sponsor and participate in the Applied and Agentic AI for the Enterprise Conference in Atlanta. AI has already become a transformative tool in business and daily life, and the potential of the technology is assuredly even greater than we’ve seen. This technology will take shared services from delivering greater efficiency and accuracy to being a strategic driver in the business. Many organizations are now running AI pilots and attempting to integrate the technology into operations, and many are finding the same obstacles in their paths: dirty and unstructured data, unclear governance, and fundamental organizational misalignment. It’s not just about doing things faster; it’s about revolutionizing how we build and grow our organizations. The key question to consider is: “How do I quickly implement and scale to make AI valuable?” At this conference, we explore the myriad answers to that question, and on this page, you’ll find resources related to our AI, intelligent automation, and technology experience and solutions.
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Select Insights
We have included materials from our participation at the conference here, including recent reports we co-published with SSON focused on preparing for the wave of technology advancements heading our way in shared services and GBS.
GenAI and the Future of Shared Services and GBS
There’s no stopping the train of innovation, and the organizations who don’t quickly invest and advance will be left behind. Planning, testing, and implementing the advanced technologies developed in recent years will give your business an edge that could mean the difference between remaining competitive and losing your place in your market. Here are some select case studies, articles, and other resources around ScottMadden’s AI and digital transformation solutions and our projections for industry change in the coming years.
Unlocking the Potential of Generative AI in Shared Services
Related ScottMadden Solutions
IT Strategy and Delivery
Technology Selection and Implementation
Global Model Design and Implementation
Delivery Model Optimization
IT Assessment
Operating Model Improvement
Technology Enablement
Shared Services
Corporate Function and Shared Services Benchmarking
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Adithya Mathai

Matt Shait
