The healthcare industry is experiencing a persistent and growing divergence between the need for skilled healthcare professionals and the workforce available to meet those needs.

High-functioning employee relations (ER) teams reduce financial and reputational risks for their organizations, help business leaders prevent and de-escalate workplace issues, and support employees in their moments of need.

In the fast-paced and demanding healthcare environment, where every moment focuses on patient care, introducing and managing operational changes—such as implementing a new system or altering an existing process—can be particularly challenging.