Insights

This article draws on insights from ScottMadden to provide an overview and leading practices for structuring procurement transformation.

Grid modernization efforts will play a critical role in today’s changing energy landscape. Demonstrating the value of grid modernization investments is necessary to gain regulatory approval of…

Having a tested HR operating model has proven to be critical to navigating emergencies. Regardless of your level of preparedness for the pandemic, it is important to…

The changes and lessons outlined in this article will continue to have an impact as supply chains get back to work in the “next normal.”

Courtney Jackson and Betsy Curry share insights, tips, and recommendations on how to lean into the shared services journey.

Understanding the impact of COVID-19 on the employee life cycle allows leaders to ensure their employees are receiving the best experience possible.

As the utility landscape evolves, the threat to cybersecurity grows. This article explores a strategic approach for handling the heightened risk of security threats.

This article, the third in a series of three, will explore how intelligent automation technologies will shape global business services (GBS) and what GBS executives should be…

This article, the first in a series of three, shares the typical global business services (GBS) operating structures and the common implementation pitfalls.