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designing-an-ai-enabled-shared-services-model-post-image

Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

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2025 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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The Energy Industry Update: Power Brief – Spring…

Energy Industry Update

As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…

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Improving Recruitment and Retention of Critical Plant Resources

Case Study

This case study reviews how ScottMadden assessed and made recommendations to improve the talent retention and recruitment of a client's Instrumentation and Controls professionals.

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Infrastructure and Technology – Volume 17 – Issue…

Report

In this section of the Energy Industry Update, we provide a comparison of grid transformation developments in California and New York and an update on North American…

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Infrastructure and Technology – Volume 16 – Issue…

In this section, we look at the growth in microgrids in the United States and energy reforms in Mexico aimed at boosting investment and improving energy infrastructure.

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Infrastructure and Technology – Volume 16 – Issue…

Report

This section of the Energy Industry Update reviews energy and utility companies and how they are accommodating larger penetration of renewable resources (including distributed PV) on their…

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Impacts of Distributed Energy Resources on T&D Organizations

Article

As a leader of your transmission and distribution (T&D) organization within vertically integrated or “wires-only” utilities, you face sweeping change. Pressing challenges, such as decreasing load, increasing…

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Improving Capital Project Planning and Execution

Case Study

A small privately held transmission and distribution utility located in the Northeast sought to improve its capital project planning and project management capabilities.

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Hot Town, Summer in the City: Potential Bulk…

Infographic

In May, the North American Electric Reliability Corporation (NERC) released its 2022 Summer Reliability Assessment, which is a preview of expected bulk power conditions and system reliability…

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Governing Procure-to-Pay As An End-to-End Process

Article

Learn how centralization and global process ownership help organizations develop key procurement capabilities like responsive customer service and impactful sourcing strategies.

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How to Diagnose and Fix Problems with Your…

Article

This article draws on insights from ScottMadden to provide an overview of common P2P challenges and highlight a tiered service delivery model that enables organizations to get…

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