Insights
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Designing an AI-Enabled Shared Services Model
ArticleOrganizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
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2025 Corporate Responsibility Report
ReportScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
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The Energy Industry Update: Power Brief – Spring…
Energy Industry UpdateAs the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
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Strategic Alignment Effort for a Distribution Cooperative
Case StudyScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business—all while preserving legacy operations…
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Aligning Strategy with Reality: Why Companies Must Prioritize…
ArticleMisalignment at the helm of an organization can lead to downstream consequences, with a range of impact that can be ruinous. Avoid undermining the core of your…
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Strategic Plan Development for a Municipal Utility
Case StudyScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business—all while preserving legacy operations…
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Built for Panic, Rebuilt for Purpose: Rethinking Inventory…
ArticleEvolve your inventory and storage strategy by right-sizing your planning and redesigning your footprint to create long-term efficiencies.
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Are You Leveraging AI in Your Administrative Functions?…
ArticleAI is poised to transform healthcare operations for organizations that are prepared to implement with a strategic and systematic approach. Here's what to consider as you move…
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How about the “Now”? An Update on Future…
ArticleRegulatory commissions in 13 states are advancing proceedings that aim to rethink how natural gas is planned, priced, and delivered. Let's explore how these actions could impact…
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The People Side of Grid Build-Out: A Workforce…
ArticleEnormous shifts in the energy industry are forcing a reassessment of utility operations, including workforce planning and development.
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Beyond Boxes and Names: A Strategic Approach to…
ArticleAligning organizational structure with strategic direction enables enterprise success. Learn how to move beyond labels and build an organizational structure that's ready for the future.
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Operational Technology Cybersecurity Collaboration Center
Case StudyLearn about the process and outcomes of the SERC3 OT Cybersecurity Collaboration Center, a grant-funded experimental ecosystem designed to develop and test new OT cybersecurity tools and…
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