Insights
Featured Insights
Evolution of Service Delivery with AI
ArticleShared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
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The Salary of a Chief Security Officer
ArticleThe 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
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Navigating Uncertainty: Impacts of the One Big Beautiful…
ArticleThe Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
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Managing Your Shared Services Operations during Disruption
ArticleThe shared services delivery model is a common platform for expansion, which is a current trend but is also extremely beneficial given the quickly changing demands of…
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Lessons Learned from Hawaii: Bold Visions Require New…
ArticleHow does Hawaii plan to achieve its ambitious goal of 100% renewable energy by 2045? This ScottMadden and SEPA article, featured in the April 2020 Public Utilities…
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Leveraging RPA to Enhance the Employee Experience
ArticleRobotic Process Automation is being used by many organizations as an innovative way to improve business performance and gain process efficiency. View this article to explore how…
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Major Trends in the Large Power Generation Equipment…
ReportAt EUCI's Negotiation and Purchasing Strategies for Gas-Fired Power Generation Equipment Conference, Todd Williams, partner at ScottMadden, discussed major trends in the large power generation equipment market.
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Managing Information Security Risks in a Shared Services…
Case StudyScottMadden partnered with a multifunction shared service organization (SSO) in the entertainment industry to assess its security practices. This case study reviews managing information security risks in…
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Managing Through Uncertain Times
ReportManaging Through Uncertain Times Energy Industry Update
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International Accounting Global Business Services Evaluation and Design
Case StudyScottMadden was engaged by the international accounting and finance functions of a Fortune 20 telecommunications company to evaluate and design a global business services model. This case…
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Management Model/Playbook Implementation and Development
Case StudyScottMadden worked with a top-10 nuclear fleet operator to develop a management model/playbook to operate its nuclear plants as a fleet.
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