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Evolution of Service Delivery with AI

Article

Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.

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The Salary of a Chief Security Officer

Article

The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.

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Navigating Uncertainty: Impacts of the One Big Beautiful…

Article

The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…

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Effective Change Management for Government Contractors

Case Study

ScottMadden led the change management planning and execution for the rollout of an out-of-the-box program management tool.

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HR and Payroll Shared Services Build and Launch

Case Study

ScottMadden conducted the build and launch of HR and payroll shared services for four diverse divisions of a large entertainment and broadcasting company.

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Financial Shared Services Model Implementation – Accounts Payable

Case Study

ScottMadden implemented a finance shared services operating model for a $12 billion global wood products manufacturer. This shared services implementation included the standardization, centralization, and automation of the AP…

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Global Business Services Hub Development

Case Study

ScottMadden was engaged by a global printing company to develop a design and business case, recommend a location, and secure economic benefits for its LATAM global business service…

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Environmental, Health, and Safety Organizational Assessment and Optimization

Case Study

A large investor-owned utility was interested in conducting a current state assessment to assess its organization and practices against other companies, provide an understanding of what EH&S activities…

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Wind Power Plant Acquisition

Case Study

To take advantage of an acquisition opportunity, our client, a power generation investment firm, contacted ScottMadden to support the diligence of an in development utility-scale wind energy…

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Mastering Change Management for Organizational Success

Article

In business, change is constant. Organizations must continually adapt to survive in today’s competitive market. No matter what business you’re in, your organization is likely going through…

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What’s Next for HR Shared Services?

Article

For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the…

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Well-Networked Employees Are Engaged Employees

Article

In the fourth installment of the Employee Engagement Series, we explore how networking, both internally and externally, can improve engagement in current roles and shape future career…

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