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Evolution of Service Delivery with AI

Article

Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.

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The Salary of a Chief Security Officer

Article

The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.

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Navigating Uncertainty: Impacts of the One Big Beautiful…

Article

The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…

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Automation in Supply Chain

Case Study

A large electronics product distributor, more than 300 locations worldwide, was experiencing issues and delays with their tariff drawback process. The objective was to pilot an automation program…

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Revolutionizing HR: A Change Management Success Story

Case Study

ScottMadden assisted a food services company with implementing changes to their HR function’s ways of working, resulting from a global HRIS (SAP SuccessFactors) implementation.

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Security Operating Model Design and Implementation

Case Study

A large U.S. energy company needed to standardize cybersecurity and become more transparent and deliberate in their methodology for securing the enterprise.

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Digitizing and Automating the Process to Dispose of…

Case Study

A large public power entity was seeking to digitize and automate a paper-based, SOX-controlled process to initiate the sale or disposal of surplus materials no longer required by…

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Cybersecurity Operational Technology Program Development

Case Study

A large electric and gas utility’s enterprise IT cybersecurity group initiated the IT-OT program to address the increasing threat of cyber attacks against OT found in the operating environment.

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NERC CIP Program Recovery

Case Study

A large electric utility had received an unfavorable audit that pointed to a significant programmatic breakdown and a lack of cultural understating of NERC CIP standards.

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NERC Audit Support

Case Study

An electric utility was preparing for a NERC CIP and O&P audit to take place within the next six months. The utility started to prepare for the audit…

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Governance Risk and Compliance Initiative

Case Study

A southwest midsized utility that had recently undergone leadership changes desired to increase transparency into its security control and governance processes.

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HR Change Management Case Study: A Media Giant’s…

Case Study

ScottMadden supported two major HR change management initiatives for a U.S.-based media conglomerate. 

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