Insights
Featured Insights
Evolution of Service Delivery with AI
ArticleShared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.
READ MORE
The Salary of a Chief Security Officer
ArticleThe 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.
READ MORE
Navigating Uncertainty: Impacts of the One Big Beautiful…
ArticleThe Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…
READ MORE
IT Organizational Structures Explained: Finding the Best Fit
ArticleThe six primary IT organizational models—centralized, decentralized, functional, matrixed, product-based, and federated (hybrid)—each offer distinct advantages and disadvantages. Read for how to find the right fit for…
READ MORE
The Energy Industry Update: Power Brief – Spring…
Energy Industry UpdateScottMadden’s Spring 2025 inaugural Power Brief explores how a new U.S. presidential administration is shaping energy policy amid rising demand, grid modernization, and cost pressures. Key topics…
READ MORE
Distributed Energy Resources Management Systems: Introducing the Value…
ArticleDERMS add a specialized layer of intelligence to coordinate and optimize behind-the-meter resources. They can help utilities handle the challenges of a rapidly evolving energy landscape, and…
READ MORE
AI in Energy and Utilities: From Exploration to…
ArticleScottMadden acts as a functional advisor to utilities looking to implement AI solutions, ensuring they align with existing systems, processes, and regulatory requirements to deliver practical value,…
READ MORE
Artificial Intelligence Use Cases in the Natural Gas…
ArticleWith myriad use cases to choose from, natural gas utilities need to be strategic when deciding what to pursue. Here are the applications we see making the…
READ MORE
Utility EV Programs: Rethinking the Strategy
ArticleScottMadden’s EV program methodology is a step-driven process utilized to help utilities develop and refine EV program strategies. It's designed to ensure utility EV programs are driven…
READ MORE
Maximizing Cost Savings Through Finance Shared Services
ArticleFinance shared service centers can generate significant cost savings for organizations that are willing to invest in building and maturing them over time. Learn how top performers…
READ MORE
Governance and Global Models in Finance Shared Services
ArticleStrong governance is critical for an effective SSO. Learn how top-performing SSOs are building their governance structures to allow for successful implementation and growth.
READ MORE
Automation and AI in Finance Shared Services: A…
ArticleManual tasks take your finance organization too much time. Learn how companies like yours are incorporating automation and new AI technologies to operate more efficiently in our…
READ MORE