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evolution-of-service-delivery-with-ai-post-image

Evolution of Service Delivery with AI

Article

Shared services are entering an AI-driven era of speed, intelligence, and adaptability—where efficiency means predicting needs, automating decisions, and continuously learning.

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The Salary of a Chief Security Officer

Article

The 24th annual ScottMadden Foushée Security and Compliance Compensation report gives industry professionals insight into what their peers are earning.

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Navigating Uncertainty: Impacts of the One Big Beautiful…

Article

The Trump administration's energy policy activity is shifting how energy providers are planning their investments and operations. Read our analysis of the operational impacts of the One…

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Characteristics of Top Performing Finance Shared Services Organizations

Article

Explore insights from the 7th biennial Finance Shared Services benchmarking study from ScottMadden and APQC, and see how your organization compares to top performers.

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Why Every HR System Implementation Needs a Business…

Article

A business integrator plays a critical role in translating business requirements into impactful system implementations. Learn how this support can save your team time, money, and frustration.

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Benchmark Your HR Shared Services Organization

Report

Participate in a custom benchmarking study designed by ScottMadden and facilitated by APQC focused on HR organizations leveraging shared services.

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Foundations for the Future

Pillar

Empower your organization with forward-thinking strategies that drive efficiency, innovation, and adaptability during rapid change.

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2024 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its sixth annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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GBS Order-to-Cash and System Strategy for Packaging Company

Case Study

Learn how ScottMadden helped a global package delivery company bring its accounts receivable department into alignment to support enterprise goals.

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Global Business Services Design for Leading Global Credit…

Case Study

Read how ScottMadden helped a leading credit card company design a global shared services delivery model, build a business case, and make a plan for implementation.

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Finance GBS APAC Hub Design for a Medical…

Case Study

Read how ScottMadden helped a rapidly growing client bring their new, global locations into alignment with the business and provide finance services at scale.

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Global Finance Shared Service Design and Implementation for…

Case Study

Learn how ScottMadden helped our client implement a finance shared services center, to enable more than $15 million in annual savings.

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