Strategies and Tools for Workforce Management: A Blueprint for Solutions

On the Utilities Horizon | Quintiq

This article, developed in partnership with workforce management solution Quintiq, helps utilities to better understand how they can think more strategically about the scheduling of their workforce across all planning horizons (long-term, short-term, and day of operations).

As Doug Utley, former partner at ScottMadden, shares, “Companies continue to be challenged to comply with complex pay and overtime rules, and now companies must ensure that employees are trained and qualified to perform various technical tasks they may be asked to complete. Moreover, the ability to manage workload can avoid situations where employees are extended beyond reasonable rest periods. Though workforce management software has great potential, companies should be aware of important cautions. To be effective, scheduling time, skills and other data must be in the system. Companies will depend on the currency and quality of these data to fully realize the benefits of workforce management.”

View this article to learn how technology can help you unlock efficiency and lower operating costs for your field crews.

Additional Contributing Author:

Doug Utley

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Contributing Authors

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