Dec 19, 2023
How HR Shared Services Can Help You Handle the Next Crisis The Impact of a Pandemic While the experts are learning more and more each day, no one can say with certainty when the COVID-19 pandemic will end. What is likely, however, is there will be lasting impact on...
Dec 19, 2023
Are you considering transforming your service delivery model but are unsure about what capabilities and tools to include at launch? Have you been considering advancing your existing shared services center or contact center to the next level by implementing chat...
Dec 19, 2023
Leading through Turmoil Faced with macro challenges that threaten the traditional utility business model—stagnant demand, the emergence of distributed resources, decarbonization, unpredictable energy markets, increased regulatory pressures, and lingering impacts of...
Dec 19, 2023
Dec 19, 2023
