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2026 Shared Services and Outsourcing Week

We are thrilled to sponsor and participate in Shared Services and Outsourcing Week in Orlando. On this page, you’ll find resources related to our corporate and shared services experience and solutions.

Related ScottMadden Solutions

SSO Accelerator

Work Activity Assessment

Global Business Services

Technology Enablement

Shared Services

Select Insights

We have included materials from our participation at the conference here, including recent reports we co-published with SSON focused on preparing for the wave of technology advancements heading our way in shared services and GBS.

 

Digital Transformation | ROI in AI and Automation

There’s no stopping the train of innovation, and the organizations who don’t quickly invest and advance will be left behind. Planning, testing, and implementing the advanced technologies developed in recent years will give your business an edge that could mean the difference between remaining competitive and losing your place in your market. Here are some select case studies, articles, and other resources around ScottMadden’s digital transformation solutions. 

Shared Services & GBS | Workforce Planning & Development

Robust shared services and GBS strategies drive cost reduction, efficiencies, and controls by consolidating and standardizing management roles, technologies, and service delivery locations. And workforce planning and development can make human resources a strategic partner for the business by facilitating operational alignment at every job level. From assessment through implementation, ScottMadden has been a trusted partner in thousands of projects over more than 40 years. Below, find a selection of our insights, case studies, and solutions in shared services and workforce strategy.

Unlocking the Potential of Generative AI in Shared Services

Connect with an Expert

Our experts are ready to talk with you! Reach out directly at the links below, or fill out our contact form.

Jonathan Luk

Jonathan Luk

Partner

Patricia Ferris

Partner

Trey Robinson

Partner, Finance and Risk Leader
Jerred Crosby

Jerred Crosby

Partner & Corporate and Shared Services Leader

Brad DeMent

Partner, Enterprise & Specialized Services Leader

Courtney Jackson

Partner, Corporate Functions Leader
Jerred Crosby

Karen Hilton

Partner
Jerred Crosby

Molly Donofrio

Partner
Jerred Crosby

Henry Bell

Partner
George Penton

George Penton

Partner
Jerred Crosby

Michael Zeoli

Partner
Laura Campbell

Laura Campbell

Partner