Insights
Featured Insights
Designing an AI-Enabled Shared Services Model
ArticleOrganizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…
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2025 Corporate Responsibility Report
ReportScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.
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The Energy Industry Update: Power Brief – Spring…
Energy Industry UpdateAs the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…
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Five Keys to Successful IIJA and IRA Applications
ArticleThrough the Infrastructure Investment and Jobs Act (IIJA), also known as the Bipartisan Infrastructure Law (BIL), and the Inflation Reduction Act (IRA), Congress has authorized nearly $400…
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Jenny Denver – Shared Services Manager
Employee SpotlightJenny Denver, manager, joined ScottMadden in 2022 and works within the firm’s corporate and shared services practice. With 20 years of experience dedicated to the study of…
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SPLC Summit 2023
John Francis and Kim Davenport will represent ScottMadden at the SPLC Summit in Atlanta, GA, from August 14-16, 2023. Visit us at booth #4,5 to learn about…
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Utility Evolution Brings About the (Re)Integration of System…
ArticleA Brief History of Utility Planning Prior to the 1990s, investor-owned utilities (IOUs) were largely vertically integrated, housing each utility function—generation, transmission, and distribution—under one roof. This…
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Tony Gonzalez – Energy Manager
Employee SpotlightTony Gonzalez, a manager within ScottMadden’s energy practice, joined the firm in 2016 after an impressive 14-year career within the utility industry. Leveraging this experience, Tony serves…
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Learning from Australia: Takeaways from the 2022 SEPA…
Each year, a cohort of utility, technology, and other industry executives join Smart Electric Power Alliance (SEPA) to learn about the adoption and acceleration of clean energy…
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Utility Customer Innovation Alignment
Case StudyA large US investor-owned utility’s Customer Solutions organization recently restructured, combining two Customer Solutions Innovation organizations.
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Evolution of the HR Business Partner
PillarNow is the time for HR leaders to reimagine the role of the HRBP.
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Illinois Utilities Release Multi-Year Integrated Plans
InfographicDistribution investment has been growing steadily for at least a decade and is expected to comprise the most significant portion of utility capital spending over the next…
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