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Shared Services as a Platform: Why AI Changes…

Article

To keep pace with the rapid deployment and innovation AI demands, fundamental shifts in your organization are required that support and secure enterprise change.

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The Energy Industry Update: Power Brief – Fall…

Energy Industry Update

ScottMadden’s Fall 2025 Power Brief examines how a new U.S. presidential administration is reshaping energy policy, from proposed reversals of power plant emissions standards to shifts in…

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2024 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its sixth annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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From Resistance to Resilience: Mastering Change Management in…

Article

Successfully managing change in higher education requires a nuanced approach and understanding, and accommodating the distinct aspects of academia from the outset can create a more receptive…

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The Energy Industry Update – Volume 24, Issue…

Energy Industry Update

ScottMadden's fall 2024 edition of the Energy Industry Update, is themed "The Distance." The report dives into the pressing issues of renewable resources, extreme weather, and energy…

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Customer Engagement Framework for Utilities

Article

Customer strategy is central to effective customer engagement and foundational to ensuring successful outcomes across critical dimensions of customer programs, services, experience, and technology.

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FERC Order 1920: Rollout and Compliance

Article

FERC Order 1920 focuses on the planning and development of large regional transmission projects to address future capacity needs and support renewable energy generation. It requires transmission…

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Work Activity Assessment: Optimize Service Delivery for the…

Pillar

Work activity assessments offers clear, standardized approaches to measuring work across functions and processes. By collecting data at the activity level, it provides valuable insights for optimizing…

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Healthcare’s Changing Landscape Is Putting Pressure on Workforce…

Article

Implementing these workforce planning and development strategies in an integrated manner, with a focus on training, upskilling and role expansion, and technology and telehealth, providers can better…

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Holly Cox – Energy Senior Associate

Employee Spotlight

Meet Holly Cox, and learn more about her early life, her time serving as a civil engineer in the U.S. Air Force, and her journey to ScottMadden…

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Why Is the Industry Talking About Integrated System…

Article

In this three-part series, we look at how integrated system planning (ISP) helps utilities manage conflicts better than traditional planning processes used by the majority of utilities…

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Artificial Intelligence Use Cases in Transmission and Distribution

Article

Use cases for AI programs in transmission and distribution are plentiful. Read our insights to get a look at where your organization could start.

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