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Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

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2025 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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The Energy Industry Update: Power Brief – Spring…

Energy Industry Update

As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…

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Gone With the Steam

White Paper

In an era of “net-zero” carbon commitments, the electricity industry is working to identify zero-carbon replacements for coal.

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Capital Deployment Playbook: Helping Utilities Succeed in a…

Article

Capital spending by U.S. investor-owned electric utilities has steadily increased over the past decade, a trend expected to continue. What are the considerations for utilities as they…

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Integrated System Planning and Reliability

Article

Read how generation, transmission, and distribution planning can coordinate their planning processes by leveraging a common data structure, planning assumptions, and a single integrated modeling platform.

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Navigating Complexity in a University’s Multifunction Shared Services

Case Study

ScottMadden helped our university client improve their multifunction shared services by sharing our expertise and knowledge of leading practices for cost savings and efficiency.​

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Streamlining Faculty Hiring Processes

Case Study

ScottMadden designed and implemented an integrated faculty hiring model at a public research university, streamlining processes, optimizing technology, and reducing time-to-hire to improve efficiency and support faculty…

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Creating a Comprehensive People Strategy to Support the…

Case Study

ScottMadden worked with a large higher education and healthcare institution to unify and streamline their holistic people strategy.

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Don’t Just Manage Change – Develop Leaders Who…

Article

An era of dramatic innovation calls for an approach beyond simply managing organizational change; it requires organizations to actively enable it, with strong leaders at the helm.

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Covering the Gaps: Exploring the Workforce Needs Created…

Article

The shortage of experienced talent and an aging workforce has left many utilities without the necessary workforce skills to meet current demand.

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How GenAI Can Augment the Conventional Shared Service…

Article

Our report, created in collaboration with our partners at SSON, dives into the use cases and implementation strategies of various organizations using AI tools. Download it today!

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