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Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

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2025 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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The Energy Industry Update: Power Brief – Spring…

Energy Industry Update

As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…

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Employee Spotlight: New Parents

Employee Spotlight

The ScottMadden family has welcomed several new babies in the last couple of years! Read the stories of some of our new parents in this month's Employee…

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Succession Planning: Why It Must Be a 2025…

Article

Seasoned employees are retiring and the workforce is growing younger and less experienced. Build a plan now for developing the technical and leadership skills of your younger…

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Characteristics of Top Performing Finance Shared Services Organizations

Article

Explore insights from the 7th biennial Finance Shared Services benchmarking study from ScottMadden and APQC, and see how your organization compares to top performers.

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Why Every HR System Implementation Needs a Business…

Article

A business integrator plays a critical role in translating business requirements into impactful system implementations. Learn how this support can save your team time, money, and frustration.

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Benchmark Your HR Shared Services Organization

Report

Participate in a custom benchmarking study designed by ScottMadden and facilitated by APQC focused on HR organizations leveraging shared services.

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Foundations for the Future

Pillar

Empower your organization with forward-thinking strategies that drive efficiency, innovation, and adaptability during rapid change.

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2024 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its sixth annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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GBS Order-to-Cash and System Strategy for Packaging Company

Case Study

Learn how ScottMadden helped a global package delivery company bring its accounts receivable department into alignment to support enterprise goals.

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Global Business Services Design for Leading Global Credit…

Case Study

Read how ScottMadden helped a leading credit card company design a global shared services delivery model, build a business case, and make a plan for implementation.

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