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Electrical Testing Safety Assessment and Improvement

Challenge

An electrical testing assessment at a large energy provider revealed gaps in governance, oversight, and safety compliance. Inconsistent procedures across four operating regions led to variations in power factor testing, qualification requirements, and contractor oversight. Field observations with utility crews in Generation, Nuclear, and Transmission mirrored blue-line assessments, capturing real-time work execution and procedural gaps. Key risks included inconsistent MAD adherence, informal validation of contractor work, and variations in safety enforcement.

Process

  • Conducted field observations across four regions, engaging crews to identify compliance gaps
  • Standardized power factor testing policies to align safety protocols across business units
  • Established a Governance and Oversight Peer Group to enforce accountability
  • Implemented a qualification program to ensure only trained personnel conduct testing
  • Revised contractor agreements to enforce clear safety and oversight responsibilities
  • Provided training and advisory support to enhance contractor compliance

Result

  • Unified electrical testing policies across all regions, improving compliance and safety
  • Strengthened governance with enhanced oversight and accountability structures
  • Implemented intrusive oversight training to ensure procedural adherence
  • Integrated field feedback to align policies with real-world execution challenges
  • Launched a qualification and verification system, reducing safety risks and ensuring only certified personnel perform testing

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