ScottMadden has worked with a number of organizations to develop NEXT GEN® Training modules specific to their needs. Contact us to learn how we can help support your digital solutions projects.
Created more than 30 minutes of scenario-based videos with real employees performing real jobs
Developed 61 behavior-based questions that included visual, audio, and scenario-based exercises
Reduced workload of training instructors by more than 200 hours per year
Since 2020, safety and operational performance of conductors, engineers, and support staff at a large international railcar operator significantly declined. Training workload had increased due to hiring and on-boarding challenges of a labor shortage. The training program was largely classroom based, and in order to accelerate on-boarding of new hires, training curriculum was being significantly cut to support operations. CN Rail leadership hired ScottMadden to modernize training delivery, beginning with the Life Critical Rules (LCR) workmat for conductors, as part of a pilot program.