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Five Keys to a Successful Shared Services Transformation

Five Keys to a Successful Shared Services Transformation

Is your organization ready to implement a leading practices shared services delivery model? When organizations effectively implement a shared services delivery model, they can benefit from improved customer experience, better cost control, heightened scalability and...
Establishing a Center of Expertise for an Enterprise-wide RPA Program

Establishing a Center of Expertise for an Enterprise-wide RPA Program

As companies begin the journey into Intelligent Automation (IA), they often start with a Robotics Process Automation (RPA) pilot. An RPA pilot provides a test case for automation of a process and is governed more easily than an enterprise-wide program. As a pilot, the...
FERC Order No. 1000: Five Years On

FERC Order No. 1000: Five Years On

Nearly five years have passed since the issuance of Order No. 1000, a rule focused on transmission planning and cost allocation by transmission owning and operating public utilities. As the industry approaches this anniversary, it is time to revisit the original...