Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade. In order to continue to bring value to the business and keep costs down, shared services organizations must...
This is the second article in a series of three focused on intelligent automation in today’s global business services. Article 1: Global Business Services: The Evolving Standard for Global Service Delivery Article 3: How Intelligent Automation Will Impact...
This is the third article in a series of three focused on intelligent automation in today’s global business services. Article 1: Global Business Services: The Evolving Standard for Global Service Delivery Article 2: Intelligent Automation on the Horizon As described...
Grid modernization efforts will play a critical role in today’s changing energy landscape. Demonstrating the value of grid modernization investments is necessary to gain regulatory approval of the program. As has been witnessed recently in some jurisdictions, a grid...
COVID-19 Drives Changes across Industries that Require Updates to Supply Chain Strategies Introduction Who could have guessed on January 1, 2020, what the remainder of the year would hold? Personal protective equipment (PPE) is now critical for most operations, and...
