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Decoding Sustainability Reporting Frameworks

Decoding Sustainability Reporting Frameworks

How to determine which framework to use for effective ESG reporting The prevalence of corporate reporting on environmental, social, and governance (ESG) topics has grown substantially over the past nine years. In 2019, 90% of companies in the S&P 500 published...
Design Thinking: A Focus on User Experience (UX)

Design Thinking: A Focus on User Experience (UX)

The Customer Experience: Setting up the Problem In the past two decades, technology disruptions have dramatically shifted customer expectations in the marketplace. Thanks to interactions with best-in-class customer-centric products, services, and applications,...
Decarbonization and RIIO in the United Kingdom

Decarbonization and RIIO in the United Kingdom

The United Kingdom is moving to a decarbonized energy sector and isn’t shying away from experimentation to get there. During a recent fact-finding trip, led by the Smart Electric Power Alliance (SEPA), we gathered practical lessons for the United States and new...